Frequently asked questions

Shopping questions

How can I contact the store?
Email support@yotominiplay.it.com or call 305-546-5733. Support availability is Weekdays 9 AM to 5 PM.
When will my order arrive?
Order processing normally takes 1–2 business days. Estimated delivery is 3–5 business days after processing.
Who operates this store?
Study homepage is operated by Yotominiplay Apparel LLC. The business address is 3992 Poplar Ln, Chino Hills, California, 91709, United States.
Can I return an item?
Eligible items may be returned 30 days after delivery. Review the Refund Policy for all conditions before sending a return.
How long does a refund take?
Approved refunds are processed according to the Refund Policy. The stated processing time is 10 days.
Who pays return shipping?
We provide prepaid return shipping for all approved returns.
Which items cannot be returned?
Used or customer-damaged products, customized products, opened hygiene or sealed products, gift cards, and products marked Final Sale